At My Care Consultant, our core service is to provide care advice to people who need care, their family members and legal representatives, to help them navigate their journey as quickly and smoothly as possible.
We also operate a ‘care advice referral service’ for financial advisers and our corporate connections such as care providers and legal advisers who have clients or family members in need of care.
How It Works
Here is the simple process of making client referrals to My Care Consultant via our Care Advice Service.
- Send your client’s name and contact details to our helpdesk using the form on this page. Alternatively, email ask@mycareconsultant.co.uk or call us on (0)203 290 3110. If you prefer, your client can contact us directly, quoting your name.
- We will then contact your client via email to introduce our service, explain how we can help, and provide them with a copy of our ‘guide to getting the care you need’ to help them get started.
- From there, the client will have the option of booking one of our Telephone/Online Consultations complete with a follow up written action plan (£345 + VAT).
- If the client places a booking, we will let you know that they have chosen to proceed to a chargeable consultation.
- At this point, we will send your client our booking paperwork, including a new client fact-find, client agreement and invoice. Consultations can usually be scheduled within a week, and a follow-up action plan being distributed via email within a further 5-10 working days.
- If you are a financial adviser and your client is self-funding, we will refer them back to you when they are ready to receive a recommendation on how best to pay for their care.
- If you are a financial adviser and you do not hold the necessary qualifications, just let us know and we can connect you with a SOLLA accredited adviser where your client can receive a ‘paying for care’ recommendation.