At My Care Consultant, our core service is to provide care advice to people who need care, their family members and legal representatives, to help them navigate their journey as quickly and smoothly as possible.
We also operate a ‘care advice referral service’ for financial advisers and our corporate connections such as care providers and legal advisers who have clients or family members in need of care.
How It Works
Here is the simple process of making client referrals to My Care Consultant via our Care Advice Service.
- Send your client’s name and contact details to our helpdesk using the form on this page. Alternatively, email ask@mycareconsultant.co.uk or call us on (0)203 290 3110. If you prefer, your client can contact us directly, quoting your name.
- We will then hold a free, initial introductory call for up to 15-minutes with your client and/or family members.
- From there, the client will have the option of choosing from our optional chargeable services; A Telephone/Online Consultation complete with a supporting brief and action plan (£345 + VAT) and/or an Independent Financial Assessment (£50 + VAT).
- We will revert back to you following the free, initial 15-minute introductory call if your client chooses to proceed to a chargeable service.
- Following the free, initial 15-minute introductory call, if your client wishes to proceed with one of our chargeable services, we ask them to complete a fact-find. Consultations can usually be scheduled within a few days, with a follow on supporting brief being distributed within a further 5 working days.
- If you are a financial adviser and your client is self-funding, we will refer them back to you when they are ready to receive a recommendation on how best to pay for their care.
- If you are a financial adviser and you do not hold the necessary qualifications, just let us know and we can connect you with a SOLLA accredited adviser where your client can receive a ‘paying for care’ recommendation.