At My Care Consultant our highly experienced consultants will guide you through the confusing and complex UK care system. We provide a fully independent service that helps you from sourcing suitable care and working out what you are entitled to, to signposting you to relevant professional services, without you having to navigate ‘blind’ through the complexity of rules, regulations and providers of different services and quality.
Whether it’s just a question you would like answered or a bespoke care planning service you need, we will help to resolve your concerns and find you solutions to your care needs.
Our care consultants will provide you with information and guidance to help you make informed decisions about your needs.
We offer guidance across many different areas dependent on your personal circumstances. For many of our clients, this frequently includes the following:
1. Your rights in respect of hospital discharge
2. The rules in respect of eligibility for (free) NHS Continuing Health Care
3. Your rights in respect of (means tested) Local Authority Social Care
4. Your eligibility for state benefits
5. Your care options
6. Personal care guidance
7. The available ways to pay for care
8. The importance of a Power of Attorney and having an up-to-date Will
9. Government legislation
Our Approach
Our Approach

Meet the Team

Jacqueline Berry
Jacqueline Berry is the Founding Director of My Care Consultant and heads up the team who manage the initial consultancy process with clients.
Jacqueline’s mission for My Care Consultant is to make specialist care and paying for care advice more accessible. She believes in making sense of the complex by providing independent and straight-forward care planning guidance to members of the public, as well as raising the awareness of the importance of professional services such as legal and financial advice, and signposting people to these.
Her passion for good Long Term Care stems from personal experience. She therefore understands the emotional impact this time can have on the whole family.
Jacqueline previously worked at Partnership Assurance now JUST, where she gained her extensive knowledge and experience of long term care as well as the Chartered Insurance Institute long-term-care qualification CF8.

Anthony Miles
Anthony Miles is Operations Director at My Care Consultant and has over 30 years’ experience working within Financial Services, many of which have been spent helping financial advisers develop their propositions for clients in later life.
Professional qualifications include an MBA with the Open University, the Diploma in Financial Planning from the Personal Finance Society, and long-term-care qualification CF8 from the Chartered Insurance Institute.
He has held various positions in major product providers, including Head of Strategic Accounts at Prudential plc and Head of Strategic Sales for annuity specialist provider Partnership.
More recently he has worked with the Personal Finance Society helping to develop content for their CPD regional events as well as numerous ‘Good Practice’ guides.

Lynn Miles
Lynn Miles is Marketing and Communications Director at My Care Consultant.
Following on from a career as a teacher in her native Scotland, Lynn started her career in Financial Services developing training materials for financial advisers on behalf of a major Insurance Company.
Since then she has become a published ghost writer, copy-writer and marketeer, most recently helping to create and co-ordinate adviser marketing material on behalf of an AIM-listed financial services Group, one of the UK’s most prestigious and diverse financial advice firms.
Arrange a chargeable 1-Hour Consultation with an expert care adviser
If you have specific questions, a problem that needs fixing, or would simply like to ensure you are on the ‘front foot’ with your care planning to ensure you receive the care that’s needed and deserved, you might feel you need some tailored help and support. That’s why we offer our personalised 1:1 telephone/online guidance sessions, where we take the time to get to know every single one of our clients and provide a personalised plan of action. Arrange yours today.
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