My Care Hub is the independent one-stop-shop for care advice, for your clients and their family members.

Whether you’re a wealth manager, later-life lending adviser, pensions adviser, paying-for-care specialist, or a generalist, My Care Hub is here to help.

Supporting your clients through their full care journey, with clear, layered, guidance, while at the same time supporting you with your approach to Vulnerability and Consumer Duty.

My Care Hub is an invaluable tool for supporting your clients in vulnerable circumstances, whether they are carers, in need of care themselves, helping someone else who needs care, or planning for later life.

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My Care Hub Adviser Guide

Download the My Care Hub Adviser Guide and find out all about this exciting new service, including what it is and how it works.

Key Benefits of My Care Hub

My Care Hub has been designed specifically for advisers and your clients and their families.

Advisers benefit from:

  • An independent, automated care referral system for non-regulated care advice applicable to all your clients wherever they live in the UK. 
  • Pricing set at a level that gives firms the option of making a nominal client charge for access and recoup the costs. 
  • A value-add tool to develop professional connections and/or corporate clients.

My Care Hub also directly benefits your clients by providing:

  • Help to self-navigate their care journey, whether as an unpaid carer or the needs of the person they care for. 
  • 24/7 access to accurate and valuable information, guidance and advice including downloadable client guides, checklists and calculators.
  • Access to Autumna, the UK’s largest search engine for home care, residential care and assisted living developments. 
  • Access to other key services, including the National Bereavement Service as well as a range of other services, including support for those with dementia.

Pricing & Options

Read about pricing and service options for My Care Hub in our dedicated pricing guide for adviser firms. 

Click the cover below to download the PDF.

Free Downloads

These guides have been created to provide an overview of how My Care Hub can support firms in meeting the regulator’s requirements in respect of Consumer Duty and Vulnerability.

The guide to ‘Avoiding Foreseeable Harm’ goes into more detail around some of the more common causes of harm when it comes to care advice, either of a financial or practical nature, and how the information within My Care Hub has been designed to help.

Click on a cover to download the PDF.

Avoiding Harm
Consumer Duty

Ready to discover how My Care Hub can work for you?

Join a live webinar

Learn more about My Care Hub on one of our regular live introductory webinars.

We’ll walk you through how My Care Hub works, what it can do for you, how it can benefit your clients, and an expert will be on hand to answer all of your questions.

Webinars last 60 minutes, you can select your preferred date and time, and it’s all completely free.

Click the button to book your free webinar now.